Frequently Asked Questions
Have questions? Click on some of the most frequently asked questions below to see if we have your answer.
Questions about Baikal Tea products
Go for whatever attracts you first. If you've never tried Chaga Tea then it is a good introduction to the world of authentic health. If you want something to help with inflammation, go for Ivan Tea. If you want your tummy to feel better, get Teatox. Or if you're looking for something new, yet familiar, then try the wild Siberian Peppermint tea.
We also have bundle deals on the bottom of the store page.
We hand-pick our herbs in natural Siberian reserves around the cleanest lake on Earth - Lake Baikal. The herbs that grow near clean water grow strong and vital. Steeped in hot water these herbs are translate the energy of ancient magnificent places to you. Each herb is full of nutrients and antioxidants for every day healthy rituals.
Baikal Tea is free of any artificial tastes or additives. It is wild and authentic, just as nature intended. We take special pride in providing Wild, medicinal-grade herbs which grow without any human intervention.
No. It is important to let our herbs "breathe" while they patiently wait to get in your hands. The hole ensures the tea stays fresh in your bag.
We never use any pesticides or other chemicals. Pesticides are commonly used for growing cultivated plants, but Baikal Tea herbs grow in the wild on 70 acres of natural reserves near Lake Baikal, so you are getting the most natural, authentic, and wild herbals! Our teams hand-pick the plants at the right time and the right life-cycle to maximize the potency of these medicinal herbs.
Yes, they are medicinal grade herbs. Technically, all herbs are medicinal, as herbs and roots were our first form of medicinal drugs a long time ago. It’s the quality of a plant that makes it more or less “medicinal”. Many herbalists agree that wild-harvested herbs are superior to cultivated ones and we tend to agree. Our philosophy is that in order to be strong and healthy, all living things need to struggle. This natural selection process ensures Baikal Tea Chaga and herbs to grow of the highest quality.
Baikal Tea is not sold in any retail stores. As a family-owned e-commerce business, the best place to buy our products is on the Baikal Tea store.
If you’re concerned about buying herbal tea online, read on...
First, we have an incredible refund policy: we stand by our products 100%! If you are not completely satisfied with your order, we will give you a full refund minus shipping.
Second, we have all kinds of fantastic information about our products. Visit the Baikal Tea store where you can watch our videos, read about each product and learn the ingredients.
So you can be sure that what you see is what you get.
If you have any questions, please reach out to us by email (firstname.lastname@example.org) or live chat.
All the herbs grow organically in the wild forests around the Cleanest Siberian Lake. They are as organic as anything gets, from forest direct to the cup. We are applying for different certifications and updating the packaging as they come.
These are standard between most vendors in the US. Flat rate shipping is $5 and delivered in 6-12 business days. Priority shipping is $9 with delivery in 4-8 business days.
If you live in Alaska or Hawaii, we offer USPS first-class mail for $5 and USPS priority mail shipping for $10.